PGLU Conducts ISO 9001:2015 Special Management Review For District Hospitals
[wp-svg-icons icon="user" wrap="span"] By: Marlon C. Runas, RN- GPC-CDH | [wp-svg-icons icon="camera" wrap="span"] By: Marlon C. Runas | [wp-svg-icons icon="calendar" wrap="span"] Date: June 14, 2018
Dr. Hector T. Beñas, Deputy ISO Facilitator for District Hospitals and Provincial Health Officer delivers his opening remarks and presents the objectives of the meeting during the Special Management Review for District Hospital on June 11, 2018 at Monte del Rosario Resort, Rosario, La Union.
ROSARIO, LA UNION- the Provincial Government of La Union (PGLU) conducted a Special Management Review for the La Union District Hospitals (LUDH) in compliance to the ISO 9001:2015 Quality Management System on June 11, 2018 at Monte del Rosario Resort, Rosario, La Union.
Asst. Provincial Administrator and Deputy ISO Facilitator for PGLU Offices, Mr. Arvin Camacho, Deputy ISO Facilitator for District Hospitals, Dr. Hector T. Beñas and Lead Auditor for District Hospitals, Dr. Gretchen F. Aromin facilitated the special management review for district hospitals together with the LUDH Internal Auditors and district hospital’s department heads and section heads.
The program started with an opening meeting headed by Dr. Beñas. He acknowledged the participants and gave inspiring and motivational message. He also tackled the objectives of the special management review.
Dr. Aromin presented the agenda of the Management Review and approved and adopts the review of the Quality Policy and Quality Objectives; review and assessment of the SWOT Analysis; Risk Registry; Needs and Expectations of Interested Parties; and Opportunities Action Plan. She also presented the Special Internal Audit Results and the status of the consolidated non-conformances and corrective action plan.
Information on the performance and effectiveness of the Quality Management System (QMS) including the trends in customer satisfaction and feedback were presented by the Administrative Officers of each of the district hospitals. Leonora J. Sagun of the General Services Office tackled the process performance of external providers and conformity of products and services while Rochelle Mamaril of the Provincial Planning Development Council (PPDC) tackled the monitoring and measurement. Terry John Y. Apigo of the Data Control Center (DCC) presented the status of all documented information for LUDH, and Mary Ann Marzan of the Human Resource Management Office presented the current status of manpower inventory for each of the district hospital and the training program implementation.
Other matters were also discussed such as the revision of hospital forms, revision of QMS procedures and schedules of the District Hospitals for the next ISO 9001:2015 QMS Refresher Course for Internal Auditors and Internal Audit.
Mr. Camacho, closed the program by commending the cooperation and efforts of the district hospitals for continuously implementing the ISO 9001:2015 Quality Management System and encouraged each of the participants to work together to maintain the ISO 9001:2015 QMS Accreditation for the District Hospitals and client’s satisfaction through the provision of quality health care services for the people of La Union.
LUDH provision of Health Care Services including In-patient, Out-patient, Emergency, Diagnostics and Laboratory has been assessed and registered by NQA against the provisions of BS EN ISO 9001:2015 issued on November 15, 2017 and valid until November 15, 2020.
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