CAPITALIZE ON INFORMATION COMMUNICATIONS TECHNOLOGY TO IMPROVE PUBLIC SERVICE DELIVERY


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ASPECT
STRATEGIC OBJECTIVES
KRA
#
PERFORMANCE INDICATOR
IMPACTImprove Quality Of Life In A Province Worth Living InQuality of Life1Customer Satisfaction Rating
2Installed connectivity equipment in urban and remote areas
FOCUSCapitalize On Information Communications Technology To Improve Public Service DeliveryInformation Communication Technology3Information Systems Developed and Deployed
4Time efficiency due to seamless information transfer
COREEnable Transparency And Accessibility Of InformationTransparent and Accessible Information5Centralized Data System Established
6Offices with Access and Updates in the System
Upgrade Government Service DeliveryService Delivery7Business Processes Automated
8Implemented ICT Innovation among public and private sectors
Promote Data Network And ConnectivityDigital Connectivity9LGUs and Organizations Linked to the Provincial Data Base
Secure Government And Public InformationGovernment Information Security10Data security issues
SUPPORTEnhance ICT Proficiency Of WorkforceCapacity Building11Trained Personnel
12Increase in Trainings and Workshop
Review And Streamline Internal Business ProcessesBusiness Processes13Offices with centralized data integration and standardization
Establish Appropriate Legal And Regulatory ICT FrameworksPolicies14ICT Systems with Support Policies and Guidelines
Design Adequate And Cost-Efficient Support InfrastructuresSupport Infrastructure15ICT Infrastructures Established

Hayo Teknolohiya! Initiative

 

  • Skills Advancement of ICT Professionals
  • Secured Centralized Data Bank
  • Inter-Province Connectivity
  • Centralized Data Integration and Standardization Across LGUs
  • Creation of Data Warehouse/Storage for Public Access
  • Automation of Business Processes
  • Strengthen Local ICT Industry through Domestic Investments
  • Implement ICT Innovation among Public and Private Sectors
  • Promotion of e-Government Platforms

Note: Sectoral Roadmap, Scorecard Indicators and Strategic Initiatives are for discussion and refinement with Lead Offices, Measure Owners and Initiative Teams.